Three months after workshops are completed, participants are asked to provide feedback about their learning experience, what they hold onto, how they have put that learning into practice and the difference it has made to their work.
Kirkpatrick (2010) identified the following levels as a tool to improve evaluation of training programs. The more feedback informs the 4th level of evaluation results, the greater is the Return on Expectations (ROE) and Return on Investment (ROI) for the organisation.
|
Level 4: Results and impact of the training |
To what degree targeted outcomes occur, as a result of the learning events and subsequent reinforcement. |
|
Level 3: Behaviour change |
To what degree participants apply what they learned during training when they are back on the job. |
|
Level 2: Learning from training |
To what degree the participants acquire the intended knowledge, skills and attitudes based on their participation in the learning event. |
|
Level 1: Reaction to training |
To what degree participants react favourably to the learning event. |
There are few training organisations that publicly display their workshop feedback summaries. Groupwork Solutions recognises this as an important standard and encourages all other training organisations to adopt the same practice. Workshops facilitated using other organisation's feedback forms are not included, but the following outcomes are still achieved.
Our training workshop satisfaction ratings remain consistently at or above 85%.
2015 key outcomes (2014, 2014, 2013, 2012, 2011, 2010, 2009 figures)
90% (86%, 88%, 86%, 87%, 86%, 88%) of participants thought the workshop achieved what they expected.
95% (88%, 93%, 93%, 95%, 95%, 92%) of the participants thought the workshop was pitched at the right level.
96% (97%, 96%, 97%, 91%, 97%) of participants reported the facilitator’s attitude was very good to great.
97% (97%, 97%, 98%, 99%, 93%, 96%) of participants reported the facilitator’s knowledge of the subject was very good to great.
91% (97%, 93%, 93%, 97%, 88%, 86%) of participants reported the way the course was run was very good to great
63% (62%, 63%, 58%, 61%, 61%, 67%) of participants who completed evaluations reported the handouts were very useful. Most people report that they are still to read them.
|
|
|
2011 |
2011% |
2012 |
2012% |
2013 |
2013% |
2014 |
2014% |
2015 |
2015% |
|
Total no. of participants |
269 |
|
729 |
|
495 |
|
601 |
|
766 |
|
|
|
No. of workshops days |
24 |
|
51 |
|
54 |
|
134 |
|
60 |
|
|
|
Total no. of completed evaluations |
254 |
94% |
633 |
86% |
479 |
97% |
502 |
89% |
717 |
94% |
|
|
Expectation met |
Yes |
222 |
87% |
542 |
86% |
420 |
88% |
456 |
86% |
642 |
90% |
|
|
Partly |
21 |
8% |
81 |
13% |
53 |
11% |
66 |
12% |
65 |
9% |
|
|
No |
0 |
0% |
7 |
1% |
3 |
1% |
3 |
1% |
4 |
1% |
|
Level of training |
Too High |
4 |
2% |
10 |
3% |
13 |
3% |
9 |
3% |
7 |
1% |
|
|
Just Right |
242 |
95% |
599 |
95% |
445 |
93% |
469 |
88% |
678 |
95% |
|
|
Too Low |
7 |
3% |
17 |
3% |
14 |
3% |
47 |
9% |
25 |
3% |
|
Facilitator's Attitude - Poor |
1 |
0 |
0% |
0 |
0% |
0 |
0% |
0 |
0% |
0 |
0% |
|
|
2 |
0 |
0% |
1 |
.1% |
1 |
.1% |
0 |
0% |
2 |
.01% |
|
Okay |
3 |
1 |
.2% |
18 |
3% |
18 |
4% |
14 |
3% |
20 |
3% |
|
|
4 |
48 |
19% |
142 |
18% |
76 |
16% |
114 |
21% |
131 |
18% |
|
Great |
5 |
205 |
81% |
473 |
75% |
384 |
80% |
404 |
76% |
560 |
78% |
|
Facilitator's Knowledge - Poor |
1 |
0 |
0% |
1 |
0.1% |
0 |
0% |
0 |
0% |
0 |
0% |
|
|
2 |
0 |
0% |
0 |
0% |
0 |
0% |
0 |
0% |
3 |
.01% |
|
Okay |
3 |
3 |
1% |
11 |
2% |
14 |
3% |
9 |
2% |
14 |
2% |
|
|
4 |
35 |
14% |
131 |
21% |
73 |
15% |
82 |
15% |
112 |
15% |
|
Great |
5 |
216 |
85% |
489 |
77% |
392 |
82% |
438 |
82% |
585 |
82% |
|
Way the workshop was run - Poor |
1 |
0 |
0% |
0 |
0% |
0 |
0% |
0 |
0% |
0 | 0% |
|
|
2 |
0 |
0% |
4 |
1% |
6 |
1% |
4 |
1% |
6 |
1% |
|
Okay |
3 |
8 |
3% |
39 |
6% |
29 |
6% |
50 |
9% |
51 |
7% |
|
|
4 |
66 |
26% |
176 |
28% |
110 |
23% |
150 |
28% |
163 |
23% |
|
Great |
5 |
175 |
69% |
410 |
65% |
333 |
70% |
324 |
61% | 490 |
68% |
|
Handouts |
Not enough |
10 |
4% |
17 |
3% |
17 |
4% |
18 |
3% |
15 |
2% |
|
|
Ok |
77 |
30% |
228 |
36% |
110 |
23% |
167 |
31% |
232 |
32% |
|
|
Very useful |
156 |
61% |
366 |
58% |
304 |
63% |
329 |
62% |
450 |
63% |
2016 Evaluation Summary - Advanced Groupwork at Dubbo workshop (115 KB)
2016 Evaluation Summary - Building Resilient Workers - Newcastle 2016 (133 KB)
2016 Evaluation Summary - Core Values Therapy - Launceston (130 KB)
2016 Evaluation Summary - DIDS Facilitator Training Weekend - Melbourne (127 KB)
2016 Evaluation Summary - DIDS Facilitator Training Weekend (2‐days) ‐ Sydney (128 KB)
2016 Evaluation Summary - Difficult conversations How to talk to almost anyone about almost anything (95 KB)
2016 Evaluation Summary - Difficult Conversations‐Smithton (134 KB)
2016 Evaluation Summary - DV for frontline workers at Armidale workshop (119 KB)
2016 Evaluation Summary - DV for frontline workers at Maitland workshop (119 KB)
2016 Evaluation Summary - DV for frontline workers at Newcastle 1 (121 KB)
2016 Evaluation Summary - DV for frontline workers at Newcastle 2 (121 KB)
2016 Evaluation Summary - DV for frontline workers at Tamworth (119 KB)
2016 Evaluation Summary - DV for frontline workers at Tamworth 2 workshop (120 KB)
2016 Evaluation Summary - Effective Group Leadership - Dubbo, 2016 (138 KB)
2016 Evaluation Summary - Engaging CALD men in family based programs at Parramatta (137 KB)
2016 Evaluation Summary - Engaging fathers in family based programs at Campbell town (91 KB)
2016 Evaluation Summary - Engaging fathers in family based programs at Hobart (381 KB)
2016 Evaluation Summary - Engaging fathers in family based programs at Latrobe (127 KB)
2016 Evaluation Summary - Engaging marginalised men in family based programs at Liverpool (132 KB)
2016 Evaluation Summary - Engaging men in family based programs at Nowra (128 KB)
2016 Evaluation Summary - Feedback report for Effective Group leadership at Campbell Town (92 KB)
2016 Evaluation Summary - Feedback report for Engaging mens responses to family violence at Brisbane (444 KB)
2016 Evaluation Summary - Feedback report for Therapeutic‐educational group work workshop (130 KB)
2016 Evaluation Summary - Feedback report for Therapeutic‐educational group work workshopWorking wit (94 KB)
2016 Evaluation Summary - IGL workshop - Program development and evaluation (102 KB)
2016 Evaluation Summary - Ocassional Counsellor - Smithton (134 KB)
2016 Evaluation Summary - Power of Apology - Wollongong, 23rd-24th June 2016 (126 KB)
2016 Evaluation Summary - Program development and evaluation (129 KB)
2016 Evaluation Summary - The Occasional Counsellor - Hobart 16 8 16 (95 KB)
2016 Evaluation Summary - Tools for change using creative group work - 1 Day (127 KB)
2016 Evaluation Summary - Trauma informed group work with vulnerable communities (1-day) - Canberra (135 KB)
2016 Evaluation Summary - Working with Effective Group Leadership - Newcastle (129 KB)
2016 Evaluation Summary - Working with men’s responses to conflict and domestic violence - Latrobe (128 KB)
2016 Evaluation Summary - Working with men’s responses to conflict and domestic violence at Wollongo (128 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence - Nowra (135 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence - Parramatta (137 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Blacktown (131 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Canberra (0 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Canberra (131 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Canberra (133 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at central c (94 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Hobart (389 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Lewisham (97 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Newcastle (130 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Nt Parra (129 KB)
2016 Evaluation Summary - Working with mens responses to conflict and domestic violence at Ulladulla (131 KB)
2016 Evaluation Summary - Working with vulnerable service users in group work workshop (129 KB)
2016 Evaluation Summary - Young people and group work - Campbelltown, 21st-22nd June 2016 (125 KB)
2016 Evaluation Summary - Young people and group work with Peter Slattery - Camperdown (130 KB)
2016 Evaluation Summary - Young people and groupwork, camperdown (86 KB)
2016 Evaluation Summary -Building resilient workers- Canberra (96 KB)
2016 Evaluation Summary -Working with mens responses to conflict and domestic violence at Bondi (91 KB)
2016 Evaluation Summary -Working with mens responses to conflict and domestic violence at Campbell T (93 KB)
2017 Evaluation Summary - Feedback for Advanced Groupwork (110 KB)
2017 Evaluation Summary - Feedback for Assessing for Love Languages - Blacktown (695 KB)
2017 Evaluation Summary - Feedback for Assessing for parenting capacity (97 KB)
2017 Evaluation Summary - Feedback for Assessing for Parenting Capacity- Hobart (701 KB)
2017 Evaluation Summary - Feedback for Core Values Therapy – Campbell Town (92 KB)
2017 Evaluation Summary - Feedback for Core Values Therapy - Canberra (99 KB)
2017 Evaluation Summary - Feedback for Core Values Therapy – Elizabeth Town (89 KB)
2017 Evaluation Summary - Feedback for Difficult Conversations - Hobart. (693 KB)
2017 Evaluation Summary - Feedback for Engaging fathers in family based programs - Vic (700 KB)
2017 Evaluation Summary - Feedback for Engaging fathers in family based programs at Campbell Town (94 KB)
2017 Evaluation Summary - Feedback for Engaging men as fathers (89 KB)
2017 Evaluation Summary - Feedback for Engaging men in family based programs - Blacktown (694 KB)
2017 Evaluation Summary - Feedback for Engaging men’s responses to family violence- Canberra (94 KB)
2017 Evaluation Summary - Feedback for Essential skills - Blacktown (91 KB)
2017 Evaluation Summary - Feedback for Occasional Counsellor - Hobart (697 KB)
2017 Evaluation Summary - Feedback for Power of Apology - Wollongong (89 KB)
2017 Evaluation Summary - Feedback for The Occasional Counsellor - Canberra (100 KB)
2017 Evaluation Summary - Feedback for Young people and groupwork (88 KB)
2017 Evaluation Summary - Feedback for Young people and groupwork - Camperdown (90 KB)
2017 Evaluation Summary - Feedback report for Occasional Counsellor (87 KB)
2017 Evaluation Summary - Feedback report for Roadmap to Ethical Compliance (88 KB)
2017 Evaluation Summary - Power of Apology - 2017 (96 KB)
2017 Evaluation Summary -Young people and groupwork, Canberra (174 KB)
2018 Feedback Summary - Young people and group work - Camperdown (133 KB)
2018 Feedback Summary - Young people and group work - Hobart (647 KB)
2018 Feedback Summary for Core Value Therapy - Hobart (756 KB)
2018 Feedback Summary for Love Languages, Brisbane (758 KB)
2018 Feedback Summary for Managing Vicarious Trauma, Canberra (767 KB)
2018 Feedback Summary for Power of Apology – Kiama (757 KB)
2018 Feedback Summary for The Occasional Counsellor - Canberra (757 KB)
Email: info@groupworksolutions.com.au
Mobile: 0437 546 560
Facebook: Follow Groupwork Solutions on Facebook
Context: This exercise is useful to explore anger, conflict, violence and the role of beliefs. ..
This 2-day workshop develops the necessary skills for group leaders to facilitate creative group..